Your data — export or delete

You're in control of your personal data. You can get a copy of the data we hold about you, or ask us to delete it.

To make a request, email support@flowmesh-ai.com from the email address associated with your FlowMesh account, telling us whether you want a copy of your data or deletion. We verify it's really you before acting.

Get a copy of my data (access / portability)

We'll send you a copy of the data we hold — your account/licence details, sign-in identity, usage counts, and purchase history. For security, this won't include your full licence key or anyone else's data.

Delete my data (erasure)

After we verify your email, we'll delete your sign-in identity, usage records, and activation/event logs, and remove personal details from your licence record.

Please note: we may need to keep certain records to meet legal obligations — for example, purchase/payment records required for tax and accounting — for up to 7 years, limited to what the law requires. Deleting your data may also end your access to paid features tied to that account.

What happens next

We respond within the time the law requires (generally within 30 days). For exports, we send you a copy of your data; for deletions, we confirm by email once complete.

Other rights

You can also ask us to correct inaccurate data or object to certain processing. For anything else, contact support@flowmesh-ai.com.

Anonymous website analytics we can't tie to you aren't covered by individual requests, but are deleted on our normal retention schedule (see the Privacy Policy).